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	<title>Say NO to Fasthosts</title>
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	<description>Fed up with fasthosts?  Rant about it here. If your subject isn't covered, mention it in a comment and I'll create a new thread so you can vent your frustrations, and let everyone know about it.</description>
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		<title>Say NO to Fasthosts</title>
		<link>http://no2fasthosts.wordpress.com</link>
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		<item>
		<title>Offshore Support</title>
		<link>http://no2fasthosts.wordpress.com/2009/04/04/offshore-support/</link>
		<comments>http://no2fasthosts.wordpress.com/2009/04/04/offshore-support/#comments</comments>
		<pubDate>Sat, 04 Apr 2009 23:32:25 +0000</pubDate>
		<dc:creator>no2fasthosts</dc:creator>
				<category><![CDATA[fasthosts]]></category>

		<guid isPermaLink="false">http://no2fasthosts.wordpress.com/?p=66</guid>
		<description><![CDATA[We were discussing FH&#8217;s current move to offshore their support responsibilities. Now, over the last few years, we&#8217;ve had so many conversations with the existing UK team where we&#8217;ve been patronised, ignored, abused, treated like we are scum etc., that to be honest: WE DONT THINK IT CAN BE ANY WORSE However, we&#8217;re interested in [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=no2fasthosts.wordpress.com&amp;blog=2237011&amp;post=66&amp;subd=no2fasthosts&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://no2fasthosts.wordpress.com/2009/04/04/offshore-support/feed/</wfw:commentRss>
		<slash:comments>8</slash:comments>
	
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		<item>
		<title>Know your rights?  Get Fasthosts to cancel YOU.</title>
		<link>http://no2fasthosts.wordpress.com/2008/10/22/know-your-rights-get-fasthosts-to-cancel-you/</link>
		<comments>http://no2fasthosts.wordpress.com/2008/10/22/know-your-rights-get-fasthosts-to-cancel-you/#comments</comments>
		<pubDate>Wed, 22 Oct 2008 21:53:36 +0000</pubDate>
		<dc:creator>no2fasthosts</dc:creator>
				<category><![CDATA[arthur daly]]></category>
		<category><![CDATA[business confidence]]></category>
		<category><![CDATA[confidence trick]]></category>
		<category><![CDATA[dishonesty]]></category>
		<category><![CDATA[fasthosts]]></category>
		<category><![CDATA[incompetence]]></category>
		<category><![CDATA[poor business practise]]></category>
		<category><![CDATA[cancellation]]></category>
		<category><![CDATA[cheating]]></category>
		<category><![CDATA[hosts to avoid]]></category>
		<category><![CDATA[terms and conditions]]></category>

		<guid isPermaLink="false">http://no2fasthosts.wordpress.com/?p=39</guid>
		<description><![CDATA[Would YOU do business with a company like this? (Poll at the end of this post) Fasthosts have updated their Terms &#38; Conditions.  Amongst other things, they have clarified their cancellation policy.  If you are considering opening an account with Fasthosts, take care to read the policy, and decide for yourself if this is the [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=no2fasthosts.wordpress.com&amp;blog=2237011&amp;post=39&amp;subd=no2fasthosts&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://no2fasthosts.wordpress.com/2008/10/22/know-your-rights-get-fasthosts-to-cancel-you/feed/</wfw:commentRss>
		<slash:comments>46</slash:comments>
	
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		<title>Fasthosts pull a &#8216;Gordon&#8217; with new webmail</title>
		<link>http://no2fasthosts.wordpress.com/2008/06/24/fasthosts-pull-a-gordon-with-new-webmail/</link>
		<comments>http://no2fasthosts.wordpress.com/2008/06/24/fasthosts-pull-a-gordon-with-new-webmail/#comments</comments>
		<pubDate>Tue, 24 Jun 2008 20:50:39 +0000</pubDate>
		<dc:creator>no2fasthosts</dc:creator>
				<category><![CDATA[dishonesty]]></category>
		<category><![CDATA[fasthosts]]></category>
		<category><![CDATA[incompetence]]></category>
		<category><![CDATA[webmail]]></category>

		<guid isPermaLink="false">http://no2fasthosts.wordpress.com/?p=34</guid>
		<description><![CDATA[Gordon Brown has famously ripped a few Conservative policies in his brief time as our benevolent leader, but we expect that of the politicians don&#8217;t we.  Of course we have the right to vote them out&#8230;. Taking this leadership to heart (sic), Fasthosts have pulled a classic &#8216;Gordon&#8217; by launching a new webmail service today [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=no2fasthosts.wordpress.com&amp;blog=2237011&amp;post=34&amp;subd=no2fasthosts&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://no2fasthosts.wordpress.com/2008/06/24/fasthosts-pull-a-gordon-with-new-webmail/feed/</wfw:commentRss>
		<slash:comments>9</slash:comments>
	
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			<media:title type="html">Fasthosts Webmail</media:title>
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			<media:title type="html">Heart\'s WebMail</media:title>
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	</item>
		<item>
		<title>Status?  What Status?  (don&#8217;t risk your business with FH)</title>
		<link>http://no2fasthosts.wordpress.com/2008/04/03/status-what-status-dont-risk-your-business-with-fh/</link>
		<comments>http://no2fasthosts.wordpress.com/2008/04/03/status-what-status-dont-risk-your-business-with-fh/#comments</comments>
		<pubDate>Thu, 03 Apr 2008 11:18:52 +0000</pubDate>
		<dc:creator>no2fasthosts</dc:creator>
				<category><![CDATA[downtime]]></category>
		<category><![CDATA[fasthosts]]></category>
		<category><![CDATA[incompetence]]></category>
		<category><![CDATA[technical support]]></category>

		<guid isPermaLink="false">http://no2fasthosts.wordpress.com/?p=32</guid>
		<description><![CDATA[Your website is down, you can&#8217;t get email, staff and customers are complaining. You know that a support call is going to cost you money and take a very long time and there is a &#62;50% chance that Fasthosts Technical support will tell you that it&#8217;s a known issue, that it was reported on the [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=no2fasthosts.wordpress.com&amp;blog=2237011&amp;post=32&amp;subd=no2fasthosts&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://no2fasthosts.wordpress.com/2008/04/03/status-what-status-dont-risk-your-business-with-fh/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
	
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		<item>
		<title>This issue is resolved &#8211; yeah right!</title>
		<link>http://no2fasthosts.wordpress.com/2008/01/30/this-issue-is-resolved-yeah-right/</link>
		<comments>http://no2fasthosts.wordpress.com/2008/01/30/this-issue-is-resolved-yeah-right/#comments</comments>
		<pubDate>Wed, 30 Jan 2008 00:14:51 +0000</pubDate>
		<dc:creator>no2fasthosts</dc:creator>
				<category><![CDATA[fasthosts]]></category>

		<guid isPermaLink="false">http://no2fasthosts.wordpress.com/?p=31</guid>
		<description><![CDATA[Consider this scenario.  Your car is having gearbox problems, so you phone the garage to tow the car in for an emergency repair.  You need your car to work, and are delighted when the garage tells you there is a known problem and they&#8217;ll will fix it right away.  You call in sometime later and are told [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=no2fasthosts.wordpress.com&amp;blog=2237011&amp;post=31&amp;subd=no2fasthosts&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://no2fasthosts.wordpress.com/2008/01/30/this-issue-is-resolved-yeah-right/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
	
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		<title>Fasthosts can&#8217;t cope with the volume.</title>
		<link>http://no2fasthosts.wordpress.com/2007/12/12/fasthosts-cant-cope-with-the-volume/</link>
		<comments>http://no2fasthosts.wordpress.com/2007/12/12/fasthosts-cant-cope-with-the-volume/#comments</comments>
		<pubDate>Wed, 12 Dec 2007 19:56:32 +0000</pubDate>
		<dc:creator>no2fasthosts</dc:creator>
				<category><![CDATA[fasthosts]]></category>

		<guid isPermaLink="false">http://no2fasthosts.wordpress.com/2007/12/12/fasthosts-cant-cope-with-the-volume/</guid>
		<description><![CDATA[The Fasthosts control panel login was recently augmented with a captcha widget.  While this is a great idea for security, and we support it&#8217;s use, it may also be demonstrating Fasthosts ability to cope with the number of login attempts that are expected the night before the &#8216;big password scramble&#8217;. On 9 out of 12 [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=no2fasthosts.wordpress.com&amp;blog=2237011&amp;post=28&amp;subd=no2fasthosts&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://no2fasthosts.wordpress.com/2007/12/12/fasthosts-cant-cope-with-the-volume/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
	
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			<media:title type="html">no2fasthosts</media:title>
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			<media:title type="html">Fasthosts Login Problem</media:title>
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	</item>
		<item>
		<title>Industry Leading Technical Support?</title>
		<link>http://no2fasthosts.wordpress.com/2007/12/10/industry-leading-technical-support/</link>
		<comments>http://no2fasthosts.wordpress.com/2007/12/10/industry-leading-technical-support/#comments</comments>
		<pubDate>Mon, 10 Dec 2007 11:24:45 +0000</pubDate>
		<dc:creator>no2fasthosts</dc:creator>
				<category><![CDATA[dishonesty]]></category>
		<category><![CDATA[fasthosts]]></category>
		<category><![CDATA[hosting]]></category>
		<category><![CDATA[technical support]]></category>
		<category><![CDATA[support]]></category>

		<guid isPermaLink="false">http://no2fasthosts.wordpress.com/2007/12/10/industry-leading-technical-support/</guid>
		<description><![CDATA[All Fasthosts Customers affected by the password change received an email this morning thanking them for patience and understanding during this &#8216;very difficult time&#8217;. While we mull over the content of this letter, there was one statement that stood out, claiming that Fasthosts would &#8220;return to providing industry leading technical support as quickly as humanly possible&#8221;. [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=no2fasthosts.wordpress.com&amp;blog=2237011&amp;post=26&amp;subd=no2fasthosts&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://no2fasthosts.wordpress.com/2007/12/10/industry-leading-technical-support/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
	
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			<media:title type="html">no2fasthosts</media:title>
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		<title>Faked Recommendations &#8211; Giffin or Griffin?</title>
		<link>http://no2fasthosts.wordpress.com/2007/12/08/faked-recommendations-giffin-or-griffin/</link>
		<comments>http://no2fasthosts.wordpress.com/2007/12/08/faked-recommendations-giffin-or-griffin/#comments</comments>
		<pubDate>Sat, 08 Dec 2007 01:51:42 +0000</pubDate>
		<dc:creator>no2fasthosts</dc:creator>
				<category><![CDATA[dishonesty]]></category>
		<category><![CDATA[fasthosts]]></category>
		<category><![CDATA[hosting]]></category>
		<category><![CDATA[dishonest]]></category>
		<category><![CDATA[james giffin]]></category>
		<category><![CDATA[james griffin]]></category>

		<guid isPermaLink="false">http://no2fasthosts.wordpress.com/2007/12/08/faked-recommendations-giffin-or-griffin/</guid>
		<description><![CDATA[This story has been knocking about for some time, with no comment from Fasthosts on the subject.  We wanted to record it here for posterity in case the story drops of The Registers radar someday. Are Fasthosts faking the customer quotes and recommendations on their website? Read More at The UK Small Business Directory    [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=no2fasthosts.wordpress.com&amp;blog=2237011&amp;post=25&amp;subd=no2fasthosts&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://no2fasthosts.wordpress.com/2007/12/08/faked-recommendations-giffin-or-griffin/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">no2fasthosts</media:title>
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		<title>Technical Support Please&#8230;</title>
		<link>http://no2fasthosts.wordpress.com/2007/12/07/technical-support-please/</link>
		<comments>http://no2fasthosts.wordpress.com/2007/12/07/technical-support-please/#comments</comments>
		<pubDate>Fri, 07 Dec 2007 23:35:51 +0000</pubDate>
		<dc:creator>no2fasthosts</dc:creator>
				<category><![CDATA[fasthosts]]></category>
		<category><![CDATA[technical support]]></category>

		<guid isPermaLink="false">http://no2fasthosts.wordpress.com/2007/12/07/technical-support-please/</guid>
		<description><![CDATA[If you are one of the lucky customers able to access their control panel over the last few days, you may have noticed that your Technical Support is pretty much unavailable unless you are willing to suffer more than 2 hours on the holding queue being assumed at by the repetitive statements of their Primary Objective. [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=no2fasthosts.wordpress.com&amp;blog=2237011&amp;post=21&amp;subd=no2fasthosts&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://no2fasthosts.wordpress.com/2007/12/07/technical-support-please/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
	
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			<media:title type="html">no2fasthosts</media:title>
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		<title>The villagers are at the gates!</title>
		<link>http://no2fasthosts.wordpress.com/2007/12/07/the-villagers-are-at-the-gates/</link>
		<comments>http://no2fasthosts.wordpress.com/2007/12/07/the-villagers-are-at-the-gates/#comments</comments>
		<pubDate>Fri, 07 Dec 2007 15:26:41 +0000</pubDate>
		<dc:creator>no2fasthosts</dc:creator>
				<category><![CDATA[fasthosts]]></category>

		<guid isPermaLink="false">http://no2fasthosts.wordpress.com/2007/12/07/the-villagers-are-at-the-gates/</guid>
		<description><![CDATA[Someone commented here that there has been small groups of angry customers outside the doors of Fasthosts.  Possibly even a notice on the door.  If this is true and accurate, please comment on this article with links to any photo&#8217;s you might have &#8211; can&#8217;t wait to see them if this is true.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=no2fasthosts.wordpress.com&amp;blog=2237011&amp;post=20&amp;subd=no2fasthosts&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://no2fasthosts.wordpress.com/2007/12/07/the-villagers-are-at-the-gates/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
	
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