Whois calling?

December 4, 2007

Transcript of a support call with HAL at Fasthosts Tech Support – we have this on in MP3, it’s hilarious.

Hal: Fasthosts Technical Support, Can I have your account number and PIN please?

Dave: What both? Why do you need that?

Hal: Well the account number is to identify the account, and the PIN is to be certain we can identify you as authorised to use the account.

Dave: So it’s just to identify me, to make sure it’s me.

Hal: Yes.

<details given – Hal probably reads recent notes on the account and recognises who it is>

Dave: I would like the new control panel password on my account please?

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